Privacy Policy

1. Introduction

At the "Eksab" platform, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and protect your information when using our platform.

By using our platform, you agree to the privacy practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Full name as stated in official ID
• National ID number or passport number
• Mobile phone number
• Email address
• Date of birth
• Address (if required)

2.2 Usage Information

• Contest participation history
• Results and answers
• Usage time and duration
• IP address and geographic location
• Device type and browser used

3. How We Use Information

We use the information we collect for the following purposes:

• Registering participants in contests and verifying their identity
• Conducting draws and announcing winners
• Communicating with participants about contests and prizes
• Improving and developing platform services
• Ensuring compliance with local laws and regulations
• Preventing fraud and misuse
• Sending important updates and notifications

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

• With contest organizing entities to verify winners
• With competent authorities when legally required
• With trusted service providers who help us operate the platform
• In case of merger, acquisition, or asset sale

5. Data Protection

We implement advanced security measures to protect your information:

• Data encryption during transmission and storage
• Restricted access to personal information
• Continuous security monitoring
• Regular data backups
• Employee training on security best practices

6. Your Rights

You have the following rights regarding your personal data:

• Access to your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Transfer your data to another platform
• Object to processing of your information

7. Cookies

We use cookies to improve your experience on the platform:

• Essential cookies: necessary for platform operation
• Functional cookies: improve performance and functionality
• Analytics cookies: understand how the platform is used
• Marketing cookies: display relevant advertisements

8. Data Retention

We retain your personal data for as long as necessary to achieve the purposes mentioned in this policy, or as required by law. We typically retain data for 3 years after the last activity on the platform.

9. Policy Updates

We may update this policy from time to time. We will notify you of any significant changes through the platform or email. We recommend reviewing this policy regularly.

10. Contact Us

If you have any questions about this policy or want to exercise any of your rights, please contact us:

• Email: [email protected]
• Mobile: +966 56 634 6961
• Address: Kingdom of Saudi Arabia