Privacy Policy
01. Introduction
Eksab is committed to protecting your privacy and securing your personal information. This policy explains how we collect, use, and protect information when you use our platform. By using the platform, you agree to the privacy practices described here.
02. Information We Collect
02.1 Personal Information
- Full name as shown on official identification
- National ID or passport number
- Mobile number
- Email address
- Date of birth
- Address, when required
02.2 Usage Information
- Competition participation history
- Results and answers
- Time and duration of use
- IP address and approximate location
- Device and browser type
03. How We Use Information
We use collected information for the following purposes:
- Registering competition participants and verifying their identity
- Communicating with participants about competitions and prizes
- Improving and developing platform services
- Complying with applicable laws and regulations
- Preventing fraud and misuse
- Sending important updates and notifications
04. Information Sharing
We do not sell or rent your personal information. We may share it only in the following cases:
- With competition organizers to verify winners
- With competent authorities when legally required
- With trusted service providers that help operate the platform
- In connection with a merger, acquisition, or asset sale
05. Data Protection
We apply security measures designed to protect your information:
- Encryption during transmission and storage
- Restricted access to personal information
- Continuous security monitoring
- Regular data backups
- Employee training on security best practices
06. Your Rights
You have the following rights regarding your personal information:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing of your information
- Request transfer of your data
- Object to processing of your information
07. Cookies
We use cookies to improve your platform experience:
- Essential cookies required for platform operation
- Functional cookies that improve performance and features
- Analytics cookies that help us understand platform usage
- Marketing cookies used to display relevant advertising
08. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Data is generally retained for three years after the last activity on the platform.
09. Policy Updates
We may update this policy periodically. Important changes will be communicated through the platform or by email. We recommend reviewing this policy regularly.
10. Contact Us
For questions or comments about this privacy policy, contact us using the following details:
- Email: [email protected]
- Address: Jeddah, Al-Rehab, Prince Mohammed bin Abdulaziz Street
Note:
Last updated: January 2026.
This policy is governed by the laws of the Kingdom of Saudi Arabia and applicable local data protection regulations.